Update: Endless spam today, but who’s the culprit? 1&1 are not helping me.

1&1 Update 6pm: I’ve since learned that this is something that happens to people for a few days at a time with someone abusing a mailing program from Chilkat Software Inc. (which is listed under X-Mailer in the headers). Apparently they claim zero responsibility for this, despite the fact that they wrote it!!

I don’t know why it stops (causing you to delete lots of unwanted emails in the meantime), or even why it started, but I’d love to have a word with the creators…

Midday: I’m with 1&1.co.uk and since 7.15am, I’ve had been getting hundreds of spam emails, all from various random email addresses and my complaints to 1&1 are proving completely fruitless, despite my pointing out that the content of the email is very similar indeed.

I’d just signed up to a particular recruitment agency last night, but I note that some of the spam is mentioning a different one in the subject title, Monster, and I’ve forwarded the content of one of them to them. An example of one at random is at the bottom of this post.

When I contacted 1&1 and gave them my details, I got this response:

“Dear Dominic Robinson,

Thank you for contacting us.

Regarding spam issue, there are so manny spammers all over the world and we cannot control those people because they are using different kinds of email. The thing we found out here in our database is that your spam filtering in your email is off. That is why you are receiving many spam email in your email all you have to do is to enable your sapm filtering in your email
. Please follow the steps bellow on how to enable your spam filtering:

– Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password at: http://admin.1and1.co.uk
– Click the “E-mail Administration” link from the Communication & Online Storage.
– Put a check on the box beside your email (email address removed)
then click “Spam Filtering” button.
– Adjust the settings to “High” then click “OK”.
– Then go to overview, you can see there that your spam filtering in your email has a check. That indicates that the spam filtering is enabled.

If you have any further questions please do not hesitate to contact us.”

I replied to say that I hadn’t changed anything beforehand and that the spam all exploded at the same time this morning at 7.15am.

They then replied with the following:

“Dear Dominic Robinson,

Thank you for contacting us.

Since if that is your case and still receiving spam on your email and it will still send a spam message. Since we cant help it because there are too many spammers in the world. The last option to do is to black list those email address that sends you that spam. Here are the steps on how to black list those email address of spammers:

– Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password at: http://admin.1and1.co.uk
– Click the “E-mail Administration” link from the Communication & Online Storage.
– Put a check on the box beside your email (email address removed)
then click “Spam Filtering” button.
– On the Personal Filter List you can see the blacklist and whitelist. On the Blacklist part click “edit ” then input the email address of the spammer who sends you a spam email then click “OK”.

If you have any further questions please do not hesitate to contact us.”

Then after I was out for a while, I replied back at 11.49am with this:

“Dear 1&1, this is simply NOT good enough.

There are hundreds of different emails coming through all with random addresses, sometimes with different addresses generating similar subject titles, but the content within is all very similar indeed. Below is an example email of this.

In the past 90 minutes, your system has weeded out around 600 items of spam, while a load more got through. As such, another 200 or so got trapped by spamcop, which I’m subscribed to, and then several hundred more emails are getting through to my inbox itself and into my Outlook program.

You’ve got to do something about this!! Please refer this higher. This is NOT just a case of “many spammers”, this is clearly all coming from the same place. Please trace it and sort it out immediately.”

And here is the example I email I referred to earlier:

“From: npassot@comcast.net [mailto:npassot@comcast.net]
Sent: 07 October 2011 11:54
Subject: Jay Rodriguez – Mount Lam Tech

c9w28lNfI Nrcs9zvl t2BqeceoTl uZ3m2PQZEvIKp cxFzjr7B3fJcj a38U9O3DA5mF MN7HdfWl4JZ2 HPvvJZhTfKfOX6 EHqQ4RQ
owZ6Vn6 BEdSynXZPf3 F3WOa91 39VbnfFHx94lx6 urF7RUZcB1F2r 1Dx95H viF6rIln3NNyuT HcXE4 2E7REs
CxuHfI41i RiQQ9jKcf7JJMm F6hHZyiMBa4DMQ 7BOKEPm7w8T El9oWKOkl EUNJZ1Of 4zToddcdHa
CWhyKFX1coqZ ZiuU1kLL6Cn1 2lKKi6bZ7 s6AwZa5aawKx fZbl1pUMcjUj lT9Nn QloU7BqFmW8Dc
2nxFwR2uA4TZ7 WrZRRCku32Hns cEejlxQuYwAStV l4fbFjx TZ3HfohdFJBQWZ dTTyEKiYXu BTJiidP
uHQpdc7BBF 3tbjTTA9zf9j aoJItUy9YzjZ c1kRlpMN4yw7 v4zSbC7BFrm EkoLMXjNVSJuIp 6aZDPo
EoEZH WJkjQLwf7CM HsdyO2W JC4JaAFOah8p L7KBj HjwrdIps5J uJdv2tMl6OjYwh
jMDKf jE6uITBRw5 KrpfRFaDBTH 9uxNBd2vBEmo L1pXnKT XtiWHqhiDp tJnl7mjxe P4U6puNAQjT HpA5bD4Do9Vf bom9YlsX 34MJ7iHdN9
lWARpZlzqq chZVtih752H7z 66Z9BSK kPQ6Schc6Nd AIy63H6mmTfcf9 NXI1l5UKZuINHk dxE3K3 ELmK7m6j9s NyDP1KrN1QEpb vnoTXo xjAL9KhJjji19J vds4foBNCFx8H2 Su9HQl4zaxIUR
1skcHci9FxLBPR jNFoPAJjMeNzR v4KHUNJtux xaesMJz 57o49l S3iT52NJmPZ EhJ6Sfhyl1p Wo9ESU
tshvMP fzRBHSirf5dX YPzlsvFkTwqi us2xB7K 7QsHeIANnm3o QMTu376PHba2 wfBKNrKfZ JBJtTmDW46 yoxVlARU rBkPBOXy oWWjFM778 z7MfjZ KTfFMTjEViL3y7
BAjbZC5sAmTac bV12A LRJaizJ7yBuZN lMsVyjEPTBJJUZ 8CZ2V PlykMduQac6jj N9W7vTs NVW6Ri7m77Hiv xR7RnLT9X putIEDwKVsKV
cmZ4vAj 46lhIQcnnCjUb 6aAVWSZt71M jzx3jQ lB6mXy vOAjp TvUBct Ddeoi
aM3bPEZ1rEv ntLDojJThJTL qPEyjorz rAU9Hk4Wjxxu vv6Ual9fzaqUhE UoCRsiKMRuye JnuYjN52vFZH PEcm3UHp3L
jdiFqfNjpCoCy ObzyuslmXkssR CCCxLQVR4OfQQ Zf5yltPDF37i lf3dfNzx67K 9WJToull 6h55aU5NmMxznE
SRdkiHCXvvAIep EeKvy Bjmrfb3l9Zw H8MAOL3 QdasrfhZ7i9o QPUJfuwK 1l7iyKzophQJMz
MurFHL9Z JzRShwL TKLH537mt2W PBQN6EJ7kN3I JpaKXdc8uk3 MklAONip87iM RxQDZNDHjtZAUn 7w8JiA qdvjFbfD3
b6E6X Qm8CNiyDT7ouFa XtfuPKH7ieWo LrRA7TD IMcNLFdrv HuAOeBYwEvQm ujASWhaM9vNZ9L IP3ATmPb9T
lhPI4 jd3sA3A SAfc37 siVrZ99 CAK8fhd7yiDHxz 4mXJ7a4FKxaH rrdsq2OiovyElK
IwT1m6d7bMzjQZ Ec4eEa6rBXUJi ouhwsRhUQN 8zyjWZx7xD”

Reviewer of movies, videogames and music since 1994. Aortic valve operation survivor from the same year. Running DVDfever.co.uk since 2000. Nobel Peace Prize winner 2021.


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